DIGITAL TV
24 *7 customer support in 10 languages
North Hub : 0124 4448080
East Hub : 033 44448080
West Hub : 020 44448080
South Hub : 080 44448080
airtel users can dial *121*6#
Note: For existing customers, please dial from your registered telephone number or keep your customer ID ready to help us serve you better.
email ID You can also email your queries, comments or suggestions to us at 121@in.airtel.com
Note:For existing customers, kindly mention your customer ID in the subject of the mail without any space or any special characters between the digits for a quick response.
airtel relationship centers
click here to visit the nearest airtel relationship Center and interact with our customer service executives for all your queries.
manual of practice
click here to view the manual of practice.
hire purchase policy
click here to view the policy.
prepaid
Instant Help 24*7 : Dial *121# (toll free) to manage all airtel services
One stop solution to all your needs, simply dial *121# to manage your airtel Mobile, fixedline/broadband & digital TV accounts.
You can choose from the various options available:
»Start or Stop any Value added services on your Mobile
»Check Balance and validity of your Prepaid mobile/ digital TV account
»Know unbilled of your Postpaid Mobile/ Fixed Line account
»Add Top Up's on your digital TV account
»Book Movies
»Check Last 5 transactions of your Prepaid Mobile
»Activate 3G on your mobile
»Get best suitable offers for your Mobile
other short codes
Best offer available on your usage Dial 12131
Start a Service SMS START to 121
Stop a Service SMS STOP to 121
Do Not Disturb – Start Fully blocked SMS “Start 0” to 1909
Preference-based (allow SMS for selected preference category)SMS “Start <preference category>” to 1909
Preference Category : 1 for Banking/Insurance/Financial products/credit cards,
2 for Real estate,
3 for Education,
4 for Health,
5 for Consumer goods and Automobiles,
6 for airtel Communication/Broadcasting/Entertainment/IT,
7 for Tourism and Leisure
Do Not Disturb – Stop Fully Unblocked SMS “Stop 0” to 1909
Preference based (block SMS for already selected preference category)SMS “Stop <preference category>” to 1909
Preference Category : 1 for Banking/Insurance/Financial products/credit cards,
2 for Real estate,
3 for Education,
4 for Health,
5 for Consumer goods and Automobiles,
6 for airtel Communication/Broadcasting/Entertainment/IT,
7 for Tourism and Leisure
Offer Dial *121*1#
BalanceDial *121*2#RechargeDial *121*3#Start ServiceDial *121*4#Stop ServiceDial *121*5#Last 5 DebitsDial *121*7#Internet PacksDial *121*8#Know My No.Dial *121*9#Daily PacksDial *121*10#Data PacksDial *121*11#SMS PacksDial *121*30# postpaid Get information about your postpaid account within seconds. Just dial *121# from your mobile: »Outstanding Amount»Unbilled Amount»Start a Service»Stop a Service»airtel Money»airtel Gifting Services»Bill Summary»Payment Details»Do not Disturb Service other short codes Unbilled AmountSMS UNB to 121Outstanding AmountSMS OT to 121Last 3 payment detailsSMS PAY to 121Bill SummarySMS BILL to 121Start a ServiceSMS START to 121Stop a ServiceSMS STOP to 121Service Request StatusSMS SR to 121Current Bill PlanSMS BP to 121New Bill PlansSMS NBP to 121One time e mail billSMS EBILL <E mail ID><month> to 121E mail bill subscriptionSMS STOPPAPER <E mail ID>Do Not Disturb – Start Fully blockedSMS “Start 0” to 1909Preference-based (allow SMS for selected preference category)SMS “Start <preference category>” to 1909 Preference Category : 1 for Banking/Insurance/Financial products/credit cards, 2 for Real estate, 3 for Education, 4 for Health, 5 for Consumer goods and Automobiles, 6 for airtel Communication/Broadcasting/Entertainment/IT, 7 for Tourism and LeisureDo Not Disturb – Stop Fully UnblockedSMS “Stop 0” to 1909Preference based (block SMS for already selected preference category)SMS “Stop <preference category>” to 1909 Preference Category : 1 for Banking/Insurance/Financial products/credit cards, 2 for Real estate, 3 for Education, 4 for Health, 5 for Consumer goods and Automobiles, 6 for airtel Communication/Broadcasting/Entertainment/IT, 7 for Tourism and LeisureDue AmountDial *121*1#Unbilled AmountDial *121*2#Start ServiceDial *121*4#Stop ServiceDial *121*5#Data PacksDial *121*11#
24 *7 customer support in 10 languages
North Hub : 0124 4448080
East Hub : 033 44448080
West Hub : 020 44448080
South Hub : 080 44448080
airtel users can dial *121*6#
Note: For existing customers, please dial from your registered telephone number or keep your customer ID ready to help us serve you better.
email ID You can also email your queries, comments or suggestions to us at 121@in.airtel.com
Note:For existing customers, kindly mention your customer ID in the subject of the mail without any space or any special characters between the digits for a quick response.
airtel relationship centers
click here to visit the nearest airtel relationship Center and interact with our customer service executives for all your queries.
manual of practice
click here to view the manual of practice.
hire purchase policy
click here to view the policy.
prepaid
Instant Help 24*7 : Dial *121# (toll free) to manage all airtel services
One stop solution to all your needs, simply dial *121# to manage your airtel Mobile, fixedline/broadband & digital TV accounts.
You can choose from the various options available:
»Start or Stop any Value added services on your Mobile
»Check Balance and validity of your Prepaid mobile/ digital TV account
»Know unbilled of your Postpaid Mobile/ Fixed Line account
»Add Top Up's on your digital TV account
»Book Movies
»Check Last 5 transactions of your Prepaid Mobile
»Activate 3G on your mobile
»Get best suitable offers for your Mobile
other short codes
Best offer available on your usage Dial 12131
Start a Service SMS START to 121
Stop a Service SMS STOP to 121
Do Not Disturb – Start Fully blocked SMS “Start 0” to 1909
Preference-based (allow SMS for selected preference category)SMS “Start <preference category>” to 1909
Preference Category : 1 for Banking/Insurance/Financial products/credit cards,
2 for Real estate,
3 for Education,
4 for Health,
5 for Consumer goods and Automobiles,
6 for airtel Communication/Broadcasting/Entertainment/IT,
7 for Tourism and Leisure
Do Not Disturb – Stop Fully Unblocked SMS “Stop 0” to 1909
Preference based (block SMS for already selected preference category)SMS “Stop <preference category>” to 1909
Preference Category : 1 for Banking/Insurance/Financial products/credit cards,
2 for Real estate,
3 for Education,
4 for Health,
5 for Consumer goods and Automobiles,
6 for airtel Communication/Broadcasting/Entertainment/IT,
7 for Tourism and Leisure
Offer Dial *121*1#
BalanceDial *121*2#RechargeDial *121*3#Start ServiceDial *121*4#Stop ServiceDial *121*5#Last 5 DebitsDial *121*7#Internet PacksDial *121*8#Know My No.Dial *121*9#Daily PacksDial *121*10#Data PacksDial *121*11#SMS PacksDial *121*30# postpaid Get information about your postpaid account within seconds. Just dial *121# from your mobile: »Outstanding Amount»Unbilled Amount»Start a Service»Stop a Service»airtel Money»airtel Gifting Services»Bill Summary»Payment Details»Do not Disturb Service other short codes Unbilled AmountSMS UNB to 121Outstanding AmountSMS OT to 121Last 3 payment detailsSMS PAY to 121Bill SummarySMS BILL to 121Start a ServiceSMS START to 121Stop a ServiceSMS STOP to 121Service Request StatusSMS SR to 121Current Bill PlanSMS BP to 121New Bill PlansSMS NBP to 121One time e mail billSMS EBILL <E mail ID><month> to 121E mail bill subscriptionSMS STOPPAPER <E mail ID>Do Not Disturb – Start Fully blockedSMS “Start 0” to 1909Preference-based (allow SMS for selected preference category)SMS “Start <preference category>” to 1909 Preference Category : 1 for Banking/Insurance/Financial products/credit cards, 2 for Real estate, 3 for Education, 4 for Health, 5 for Consumer goods and Automobiles, 6 for airtel Communication/Broadcasting/Entertainment/IT, 7 for Tourism and LeisureDo Not Disturb – Stop Fully UnblockedSMS “Stop 0” to 1909Preference based (block SMS for already selected preference category)SMS “Stop <preference category>” to 1909 Preference Category : 1 for Banking/Insurance/Financial products/credit cards, 2 for Real estate, 3 for Education, 4 for Health, 5 for Consumer goods and Automobiles, 6 for airtel Communication/Broadcasting/Entertainment/IT, 7 for Tourism and LeisureDue AmountDial *121*1#Unbilled AmountDial *121*2#Start ServiceDial *121*4#Stop ServiceDial *121*5#Data PacksDial *121*11#
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